Shipping policy

Last updated: October 21, 2026

All orders ship from Pennsylvania and are packed and shipped by Vast Nutrition, LLC.

Where we ship

We ship to all 50 U.S. states, U.S. territories (including Puerto Rico, Guam, and the U.S. Virgin Islands), PO boxes, and APO/FPO/DPO military addresses. We do not ship outside the United States at this time.

Processing time

Orders are processed within 1 to 3 business days (Monday through Friday, excluding holidays). We often ship on weekends too, but weekends and holidays do not count toward processing time. During sales, holidays, or high order volume, processing may take longer. You will receive an email with tracking information once your order ships.

Carriers

We ship with USPS, UPS, and FedEx and choose the carrier for each order. Orders going to PO boxes, military addresses, and U.S. territories ship by USPS.

Shipping rates

Shipping costs are calculated at checkout based on your order, the shipping method you choose, and your address. Any shipping promotions will be shown at checkout.

Delivery times

Delivery estimates are provided by the carrier and are not guaranteed. Orders to Alaska, Hawaii, U.S. territories, and military addresses may take longer. We are not responsible for carrier delays, weather, or other events outside our control.

Packages marked delivered but not received

Once the carrier marks your package as delivered, responsibility for it passes to you, and we are not responsible for lost or stolen packages. If you can't find your package, please check around your delivery location, with neighbors, and with your mailroom,and allow 48 hours in case the carrier marked it delivered early. If it still hasn't turned up, email help@vast-nutrition.com and we will help you file a claim with the carrier.

Packages lost in transit

If your tracking has not updated for 7 business days and your package has not been marked delivered, email help@vast-nutrition.com. We will open an investigation with the carrier. If the carrier confirms the package is lost, we will send a replacement or issue a refund, at our discretion.

Damaged in transit

If your order arrives damaged, see our Refund Policy. Damage must be reported within 7 days of delivery with photos.

Address errors

Please check your shipping address carefully before placing your order. You are responsible for any errors in the address you provide. If you notice a mistake, email us right away and we will try to fix it before your order ships.

If a package is returned to us because of an incorrect or incomplete address, or because it was refused or unclaimed, we will email you. We will reship your order once you pay the new shipping cost. If we do not hear from you within 30 days, the order will be forfeited without a refund.

Shipping protection

We may offer optional shipping protection at checkout. If you purchase it, claims will be handled under the provider's terms.

Contact us

help@vast-nutrition.com
Vast Nutrition, LLC, 1249 Cocoa Ave., Suite 101, Hershey, PA 17033